The door is too heavy to lift by hand
Almost always a broken spring. The spring carries the weight of the door, so when it goes the motor or your back is doing all the work. Don't keep using the door.
Most garage door problems come down to a handful of parts: springs, cables, rollers, tracks and the motor. We repair all of them, on site, across Newcastle and Lake Macquarie. Call 0402 224 375 and tell us what the door is doing and we'll usually know what we're walking into.

Many homeowners value their garage door but don't necessarily know how to take care of it.
That's where the team at Garage Door Assist comes in.
Your garage door generally needs maintenance service once a year so the panels, hardware components and the weather stripping can be checked. We will gladly do this for you.
Almost always a broken spring. The spring carries the weight of the door, so when it goes the motor or your back is doing all the work. Don't keep using the door.
Usually a snapped or frayed lift cable. The door can jam in the tracks or come off them entirely.
The opener has come off the carriage, or the drive gear or belt has worn out. Sometimes it's as simple as the door being left in manual release.
Normally the safety beam is out of alignment or something is sitting in the opening. Force settings on the opener can also drift over time.
Worn rollers, dry bearings, or loose fixings in the track. Left alone, these turn into bigger jobs.
Flat battery, lost coding, or interference. We recode and supply remotes for most brands.

We start by running the door through a full cycle and checking the balance by hand. That tells us whether the fault is in the door, the hardware or the opener. We'll give you the price before we start, and if a part needs ordering we'll tell you how long it'll take.
Run our free 5 minute, 12 point health check and find out.
Start the health checkA garage door is the biggest moving part of a house. A yearly service keeps the springs, cables, rollers and opener adjusted, and catches wear before it turns into a breakdown.
Subscribe and we will email you when your next service is due. One email a year, and you can unsubscribe any time.
Phone: 0402 224 375
Email: support@garagedoorassist.com
Tell us when it was last serviced and we will send a reminder a year later.
We service and repair doors and openers from Taurean, B&D, Gliderol, Steel-Line, Centurion and Dominator, along with most other brands fitted around Newcastle over the last few decades.





